Responsible for Lead Generation through cold calling prospective, lapsed, or current customers that can be passed off to sales teams. Consistently conducting outbound communications. Research accounts to qualify leads, identify key players, and generate interest. Participate in Connection provided technology training. Log sales activities and provide reporting as requeste

Provides project management services for medium to large moderately complex service delivery projects, including servers, route/switch, cloud provisioning, imaging, IT equipment repair. Works with sales, business development, solution engineers, and cross functional project managers to deliver complex solution offerings. Plans project by collecting relevant historical inf

Performs moderate to marginally advanced testing, troubleshooting and repairing of defective computer systems. Ensures contents and specs of refurbished and repaired items are validated for completeness and high quality of work. Ensures refurbished and repaired items meet customer, manufacturer and industry standards upon completion. Mentors, trains and assists Technician

Manages small to large complex projects for customers, as well as multi disciplinary projects. Provides direction for the POD, Production, Depot and R&D teams. The Project Manager assesses and develops business requirements, develops functional specifications, integrates with back office systems, and identifies business tasks, UAT, and implementation. Oversees all POD pro

As a trusted advisor to our clients, brings value to clients within the targeted accounts assigned per their desired business outcomes and requirements. Develops short and long term solution strategies for the clients. Supports all sales segments within assigned target accounts to sell complex advanced technology solution sets consisting of hardware, software and services

Manages category go to market strategies for the partner portfolio. Creates business plans to align Connection and partner’s goals and objectives. Manages creation of partner/program collateral. Executes plan while engaging and aligning appropriate internal resources and partner resources to achieve program goals. Monitors activities to enforce accountability, respo

Cold call and prospect customers within a specified set of accounts within Department of Defense (DOD) and civilian Federal agencies, to forge relationships and uncover opportunities to grow and maintain your book of business. Meet or exceed daily call and talk time targets with customers. Present key selling points, features, and benefits of technology products and servi

Develops relationships with potential customers through prospecting, account qualification, and outbound phone cold calling in the hopes of establishing long term business relationships. Communicates and follows up with customers on a regular basis in order to keep conversation open to future sales Researches and engages appropriate internal and external resources to deve

Provide Tier 2 Executive level support. Demonstrate excellent customer service skills. Ability to work alone or with a team. Willingness to go above and beyond. Other support activities include researching and recommending solutions. Working with vendors and backline teams to resolve issues. Requirements Knowledge configuring Win7 and 10 issues, MAC, MS Office Suite and i

Inside Sales Account Manager (Hybrid or Remote) You're the heart of Connection. A people person who loves to help, listen, and learn. Join our team of experts to grow your career and work side by side with specialists from the industry's biggest tech manufacturers. Merrimack, NH CONNECTION At Connection, our purpose is simple we connect people with technology. From hardwa

Works directly with Account Managers and Sales Managers to identify sales opportunities in the practice area through book of business reviews. Develops focus accounts in practice area (e.g., active accounts but under penetrated or inactive/declining accounts). Partners with sales and engages in customer calls to help identify, develop and close where applicable. Collabora

Job Summary Working under direct supervision of both the Director, Sales and Marketing Ecommerce with day to day guidance from the User Experience Architect, the Front End Developer builds the client side of our web experience by combining usability, visual design and cutting edge front end skills. The Developer delivers best in class styling, accessibility and optimizatio

Day to day operational support to administer and maintain operation databases. Installation, configuration, patching and upgrading of database server software and related products. Establishing and maintain backup and recovery policies and procedures. Implementing and maintaining database security. Performing database tuning, performance monitoring and troubleshooting dat

Training and Development Specialist Corporate Distribution From configuration to packaging and shipping, every detail matters when it comes to the seamless delivery of IT. Join the team that makes logistics and custom configuration look easy. Wilmington, OH CONNECTION At Connection, our purpose is simple we connect people with technology. From hardware—PCs, printers

What You Bring to Connection A strong drive to succeed. Excellent customer service skills. Superb verbal and written communication skills. Proficiency with popular business applications including Microsoft Word and Excel. Attention to detail. What is a typical day? Provide superior customer service to the Account Manager and customers during the order fulfillment process.